Overlooking existing customers in pursuit of new ones is a common mistake. Gaining new customers is important for growing your business but, exceeding the wants of your existing customer base is just as precious. Businesses that implement a strong customer retention strategy will reap many benefits.

Your existing customers already love your specialties and services – so why not focus your efforts towards keeping them, rather than focusing solely on marketing to potential new customers? It costs 10 times more to get a new customer than it does to keep an existing customer. Organic social media or word-of-mouth recommendations by your existing customers are more profitable and trustworthy than any marketing campaign. Your happy existing customers will talk about you and your busines with friends in their social media circle and sell your busines 10 times better than any marketing promotion and cost you nothing.

The Only way to excite your existing customers is to treat them like a VIP. Give them specials and discounts that only VIP customers deserve.

Use our VIP Club Invitation System, Your waiter or waitress uses our NFC or QR code invitation (Card or Keychain or Table Tabletop Signs) to wirelessly connect to your customer’s phone and allow them the opportunity to become your VIP.

The VIP Club is an exclusive group of customers that will receive promotions, invitations, coupons, giveaways, and most of all keeping them as part of your repeat customer group.

The VIP Club gives you, the owner, the ability to communicate directly with your customers through a Newsletter and custom coupons and specials. Our Monthly service makes it very easy for you to keep your existing customer and encourage them to order more and become a multi-repeat visitor.

The VIP Club also gives you more Yelp, Google, Facebook, and other review site submissions. You as the owner can not incentivize a customer for a good review as dictated by the Federal Trade Commission. But we can as a third party incentivize your customer to write a review (not the content of the review) with a gift card or service from another establishment.